Privacy Policy
Thank you for choosing to be part of our community at TMECOLOGY, DMCC (“Company”, “we”, “us”, “our”>). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].
We take your privacy very seriously and are in compliance with Federal Decree-Law No. 45 of 2021 (the “PDP Law”) – one of the most prominent legal frameworks ensuring the confidentiality and security of personal information while emphasizing the rights and duties of all concerned parties in the modern digital world.
In this data protection policy (the “Privacy Policy”), we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We did our best to make this document easy to understand but it may take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately.
Scope and Application
When you visit our website https://oone.world (the “Website”) or use our applications (the “Application”), and/or more generally, use any of our services in accordance with our applicable Terms of Use (the “Services”, which include our Website or Application ), we appreciate that you are trusting us with your personal information.
This Privacy Policy sets out the basis on which any information, including any personal data, we collect from you, or you provide to us will be stored and processed by us. This Privacy Policy applies to all information collected through our Services (which, as described above, includes our Website and Application ), as well as, any related services, sales, marketing or events.
Information We Collect
We DO NOT directly or indirectly collect any sensitive personal data like race, ethnicity, political, philosophical views, religious beliefs, criminal records, biometric data, health date or your sexual state.
We DO collect your personal data but in a limited way in order we able to provide you Services in accordance with our applicable Terms of Use.
Information We Collect
We may collect your information in three ways: (i) from you directly by means of your voluntary disclosure; (ii) from your devices while you use the Website or Application; or (iii) from third parties’ if your consent was granted to such parties by means of express consent or through respective settings of relevant application or social network.
We collect personal information that you voluntarily provide to us when you register on the Website or our Application or express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us, with the Website or with the Application, or the choices you make and the features you use.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. The correctness of information may be critical for our Services proper functioning and should we discover its inaccuracy we reserve our right to suspend the Services in accordance with our applicable Terms of Use. The personal information we collect in this way may include the following:
Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; contact or authentication data; billing addresses; car brand, model and model year; fuel type and engine configuration; its plate number(s) and other similar information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. However, we collect this information only for transferring it to the processing company purposes and do not keep or store it. We also collect information regarding your crypto currencies accounts to enable our Services functioning properly.
Social Media Login Data. We may provide you with the option to register with us using your existing account details created with Apple or Google or social media accounts. If you choose to register in this way, we will collect the information described in the Section 7 below.
Information automatically collected
We automatically collect certain information when you visit, use or navigate the Website or Application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website or Application and other technical information. This information is primarily needed to maintain the security and operation of our Website and Application, and for our internal analytics and reporting purposes as well as for functionality of our system and services in accordance with our applicable [Terms of Use].
Like many businesses, we also collect information through cookies and similar technologies. For more information on cookies please refer to the Section 6 below.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website or Application and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website or Application (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website or Application. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data. We collect location data such as information about your device’s location and speed, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website or Application. For example, we may use GPS and other technologies to collect geolocation and speed data that tells us your current location and speed you are moving with between various points. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use part or all of our Services.
Information collected from other sources
We automatically collect certain information when you visit, use or navigate the Website or Application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website or Application and other technical information. This information is primarily needed to maintain the security and operation of our Website and Application and may be associated with your personality during its processing. We also use such information for our internal analytics and reporting purposes as well as for functionality of our system and services in accordance with our applicable Terms of Use.
Like many businesses, we also collect information through cookies and similar technologies. For more information on cookies please refer to the Section 6 below.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website or Application and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website or Application (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website or Application. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data. We collect location data such as information about your device’s location and speed, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website or Application. For example, we may use GPS and other technologies to collect geolocation and speed data that tells us your current location and speed you are moving with between various points. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt it out, you may not be able to use part or all of our Services.
Information collected from other sources
In order to enhance our ability to provide relevant marketing, offers and Services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g. Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.
Use of Information
We use personal information collected via our Website or Application for a variety of business purposes described below and for providing Services in accordance with applicable Terms of Use. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive for the following purposes:
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
We use personal information collected via our Website or Application for a variety of business purposes described below and for providing Services in accordance with applicable Terms of Use. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To manage user accounts. We may use your information for the purposes of managing your account with us and keeping it in working order.
To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Apple), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website or through the Application.
To deliver and facilitate delivery of Services. We may use your information to provide you with the requested Services in accordance with our applicable Terms of Use. Here you provide consent that Location Data and other information received from your devices or voluntary disclosed by you to us will be automatically processed by our algorithms: (i) to calculate amount of ESPD tokens to be credited to your account; (ii) to calculate your rating and status for the purpose of our Services; (iii) to calculate estimated CO2 emission level and estimated fuel economy; and (iv) to calculate other technical parameters in accordance with our applicable Terms of Use.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To post testimonials. We post testimonials on our Website and/or via Application or on other third parties’ resources that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact our DPO at [email protected] and be sure to include your name, testimonial location, and contact information.
To request feedback. We may use your information to request feedback and to contact you about your use of our Website and Application.
For marketing communications. We may use your information to send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website or Application, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
To protect our Services. We may use your information as part of our efforts to keep our Website, Application and Services safe and secure (for example, for fraud monitoring and prevention).
To comply with applicable laws and our Terms. We may use your information to enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our applicable Terms of Use.
To respond legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
To administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
Processing, Storage and Transfer of Personal Information
We will take all steps reasonably necessary to ensure your data is processed fairly and lawfully, in accordance with the PDP Law, other applicable laws and this Privacy Policy. By submitting your personal data, we expect you to understand that such transfer, storing or processing in order for us to perform our obligations under applicable Terms of Services in a proportionate, lawful manner, including but not limited to ensuring our Services are duly provided and our Application is properly functioning.
In order to conduct our operations or fulfil regulatory obligations, we must transfer the personal data described in this Privacy Policy to and from, and process and store it in, the United Arab Emirates, [•], and (where applicable or required) with processors in other countries, some of which may have less protective privacy laws than those where you reside. In all such cases, and generally for any processing operations, we take appropriate security measures to protect your personal data in accordance with this Privacy Policy and PDP Law.
Sharing of Personal Information
We may share your personal information with third parties to provide you Services you requested through a partnership or promotional offering made by a third party or us; or with third parties with whom you choose to let us share your personal data, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate.
We may also share your personal information with our subsidiaries and affiliates, to the extend permissible by PDP law.
In the event you are using our Services as a part of [•] Subscription, we may share your personal information with your employee or legal entity who [•].
We may also share your personal information with vendors, consultants, marketing and advertising partners, and other service providers who need access to such personal data to carry out work on our behalf or to perform a contract we enter into with them.
We may also share your personal your personal information in response to a request for information by a competent authority or government entities if we determine that such disclosure is in accordance with, or is otherwise required by any applicable law, regulation, or legal process. Such disclosure can also be made to law enforcement officials, government entities or authorities, or other third parties as required by applicable law.
We may also share your personal information with third parties in connection with or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
We may also share your personal information in an aggregated and/or anonymized or pseudonymized form that cannot reasonably be used to identify you.
Cookies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A cookie is a small text file that is unique to the web browser on your computer or mobile device, which is used to retain user preferences, and enhance browsing experience ("Cookie"). We use Cookies to track overall site usage and enables us to provide a better user experience. We do not use Cookies to “see” other data on your computer or determine your email address.
Types of cookies we drop and the information collected using them include but are not necessarily limited to:
Essential
[•] – helps make tag management simple, easy and reliable by allowing marketers and webmasters to deploy website tags all in one place.
Site Analytics
[•] – gives website owners the digital analytics tools needed to analyse data from all touchpoints in one place, for a deeper understanding of the customer experience.
We may also share your personal your personal information in response to a request for information by a competent authority or government entities if we determine that such disclosure is in accordance with, or is otherwise required by any applicable law, regulation, or legal process. Such disclosure can also be made to law enforcement officials, government entities or authorities, or other third parties as required by applicable law.
Customer Interaction
[•] – lets website owners chat with customers and give them real-time support.
Advertising
[•]
Twitter Advertising – enables website owners to track and measure the actions users take after viewing or engaging with ads on Twitter.
Facebook Advertising – lets website owners measure, optimise and build audiences for advertising campaigns.
LinkedIn Analytics – enables website owners to promote their company updates to targeted audiences on desktop, mobile, and tablet.
Most browsers accept and maintain Cookies by default. The PDP Law requires to set such collection methods to collect the bare minimum, necessary cookies in order to operate the relevant website or app. Check the ‘Help’ or ‘Settings’ menu of your browser to learn how to change your Cookie preferences. You can choose to alter Cookies settings related to the use of our Website Services, but this may limit your ability to access certain areas of the Website.
Alternatively, you may wish to visit an independent source of information, www.aboutcookies.org, which contains comprehensive information on how to alter settings or delete Cookies from your computer as well as more general information about Cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual or network operator for advice.
Social Logins
Our Website and Application offer you the ability to register and login using your third-party social media account details (like your Facebook, Twitter, YouTube logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the relevant Website or Application. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
Your Rights and Choices
Marketing and Preferences
We support your legal rights to opt-in or subsequently opt-out of receiving communications from us and our partners. You have the option to ask us not to process your personal data for marketing purposes and to remove it from our database, to not receive future communications or to no longer receive our Application or Website Services. Please note that such actions may result our limited ability to provide you services in accordance with our applicable Terms of Use.
You may change your preferences at any time via your profile in our Website or inside of the Application.
Please note that we may continue to send you transactional or service-related e-mails despite your desire to not receive promotional or marketing e-mail messages. Additionally, please note that if you elect to opt-out of or unsubscribe from receiving promotional or other similar e-mails or messaging from our Website Services or the Application, you may continue to receive promotional emails from our other websites, providers, or other, non-affiliated marketers whose services you may have accessed via our Website or Application.
Finally, while we may remove your individual contact information from our contacts database, please be aware that if such information is in a different, third party's marketing directory through your request or election, you will need to request removal with such third party directly.
Right to Request Personal Data Portability
We support your legal rights to receive your personal data in a structured and machine-readable format where the processing of personal data is subject to the data subject’s consent or is necessary for the performance of a contractual obligation, or performed by automated means. This right may be exercised for any reason at any time.
If you are willing so, please contact our DPO via e-mail [•].
Right to rectification or erasure of personal data
We support your legal right to rectify any information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. You also have the right to require us to erase your personal information.
If you are willing so, please contact our DPO via e-mail [•].
Please note that such actions may result our limited ability to provide you services in accordance with our applicable Terms of Use. In case of erasure of your personal data we will have to stop our Services in accordance with applicable Terms of Use.
Right to Restrict or to Stop Processing
We support your right to require us to restrict and stop your personal data from being used in any way.
You can exercise your right to restrict processing in the following circumstances: (i) where you contest the accuracy of personal data; (ii) where you object to the processing of your personal data contrary to agreed purposes; or (iii) where you believe that the processing is performed by us in contravention of provisions of the PDP Law and other applicable law provisions.
If you are willing so, please contact our DPO via e-mail [•] and submit your arguments and evidence in support of your arguments.
Please note that such actions may result our limited ability to provide you services in accordance with our applicable Terms of Use. In case of critical restrictions or stop of your personal data processing we will have to stop our Services in accordance with applicable Terms of Use.
Right of Processing and Automated Processing
As noted above in Section 3 your Location Data is automatically processed by our algorithm and used for automated decision-making process in regard of amount of [•] to be credited for your account in accordance with our applicable Terms of Use. Such information is also used for automated decision-making process in regard of evaluation of estimated fuel economy.
The accuracy of our automated decision-making process strongly depends on accuracy of Location Data we received from your device, which, in its turn, may be inaccurate due to numerous reasons beyond of our control. Such inaccurate Location Data may strongly influence the output of our automated decision-making process.
Nevertheless, we support your right to object the automated decision-making process as it may have legal implications or affects you. If you are willing so, please contact our DPO via e-mail [•] and submit your arguments and evidence in support of your arguments. We will review your request accordingly as well as processes implemented by us.
Please note if your such request results the necessity for us to stop automated decision-making process in regard of your personal information, we will also have to stop providing our Services in accordance with our Terms of Use.
Security Precautions
We make every effort to ensure that your personal data is secure on its system. We have staff dedicated to maintaining our data protection and security policies, periodically reviewing them and making sure that our employees are aware of our data protection and security practices. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot warrant or guarantee the security of any personal data you transmit to us, and you do so at your own risk.
We have established policies and procedures for securely managing information and protecting your personal data against unauthorized access. We continually assess our data privacy, information management and security practices. We do this in the following ways:
establishing policies and procedures for securely managing information;
limiting employee access to viewing only necessary information in order to perform his or her duties;
protecting against unauthorized access to personal data by using data encryption, authentication and virus detection technology, as required;
requiring service providers with whom we do business to comply with relevant data privacy legal and regulatory requirements;
monitoring our Website and Application through recognized online privacy and security organizations;
engaging in regular third-party audits of our policies and practices; and
conducting background checks on employees and providing training to our employees.
If you have any further questions about our security and processing activities, please contact our DPO at [•] or refer to our Terms of Use. To the extent permitted by applicable law, we expressly disclaim any liability that may arise should any other third parties obtain the personal data you submit through fraud or otherwise where it is no fault of [•].
Changes to this Policy
We may change this Privacy Policy from time to time and without notice. If we make significant changes in the way we treat your personal data, or to the Privacy Policy, we will endeavor to provide you notice through the Application or Website Services or by some other means, such as email. Your continued use of the Application or Website Services after such notice constitutes your understanding of the changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. We provide links to it through:
the Application or Website Services;
referencing it in our Terms of Use;
incorporating it into our contracts, agreements, and other documents as necessary or appropriate
Contact Us
If you have any questions, comments and requests related to this Privacy Policy, or if you have any complaints related to how we process your personal data, please contact our Data Protection’s Officer at:
TMECOLOGY DMCC
Unit no 404
HDC Business Center
Plot No JLT-PH1-M1A
Jumeirah Lakes Towers
Dubai
TMECOLOGY DMCC has appointed a Data Protection Officer in accordance PDP Law. He/She may be contacted using the above address or telephone number, or via email at [email protected].